Payment Policy

PAYMENT CONFIRMATION –

- We accept payment only in USD

- Upon completion of payment by the delegate (our customer) on our website, a payment confirmation email will be sent immediately to the email address provided during the transaction.

- The payment confirmation email will serve as an acknowledgment of receipt of payment and will include relevant details such as transaction ID, payment amount, and a summary of the purchased items or services.

- Additionally, an official payment invoice will be generated and sent to the same email address provided within 24 hours of the completed transaction.

- The payment invoice will contain detailed information about the transaction, including but not limited to the billing address, payment method, and any applicable taxes or fees.

- It is the responsibility of the delegate (our customer) to ensure that the email address provided during the transaction is accurate and accessible to receive both the payment confirmation and the payment invoice.

- In case of any delay or discrepancy in receiving payment confirmation, kindly contact our customer support team at info@oneworldnexus.org for assistance. - By completing the payment transaction on our website, the delegate (our customer) agrees to these terms and conditions regarding the issuance of payment confirmation and payment invoice via email.

REFUND POLICY –

- All Payments are Non-Refundable.

- If you have already paid your fee and are unable to attend, there are options available to you. You can transfer your participation to another destination or obtain a credit voucher for the paid amount. The terms and conditions for these options are outlined in the "Policy for Credit Vouchers and Transfers.

Policy for Credit Voucher & Transfer:

A request for a credit voucher or transfer can be made if the delegate meets the following conditions:

- The conference participant has completed the payment of the conference fee in full amount and has no outstanding balance.

- The delegate has requested a Credit Voucher or Transfer by emailing an ink-signed request 60 days before the start of the conference.

- Please note that transfers can only be made to conferences that are organised by One World Nexus.

- One World Nexus only accepts Credit Vouchers for payment at the Conferences that it organizes.

- If the delegate has only paid the first instalment of the conference fee and wishes to cancel their attendance, they will not be eligible for any transfer or credit voucher policies. Instead, 100% of the first instalment will be kept by the One World Nexus as a cancellation fee. It is important to note that this policy only applies to delegates who have paid the first instalment and have not yet paid the full conference fee.

- In case the delegate fails to apply for transfer at least 60 days prior to the registered event, the following policy will apply based on the time the delegate submitted their intent to transfer:

- 30% of the paid fee will be charged as a cancellation fee if the delegate cancels 59 to 45 days before the conference. The remaining amount will be refunded as a credit voucher.

- 50% of the paid fee will be charged as a cancellation fee if the delegate cancels between 45 to 30 days before the conference. The remaining amount will be refunded in the form of a credit voucher

- 70% of the paid fee will be charged for cancellations made between 29 to 15 days prior to the conference. The remaining amount will be refunded to the delegate in the form of a credit voucher.

- 100% of the Paid Fee will be charged as a Cancellation Fee and the Delegate will be considered as “Absent” if cancellation is made within 0-15 days before the conference.